Payment Policy

Effective Date: May 3, 2025

At TikViewer, we are committed to providing a smooth and secure payment process for our users. This Payment Policy explains the terms and conditions related to payments made for the services provided on our website.

1. Accepted Payment Methods

We accept the following payment methods for services purchased through TikViewer:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Bank Transfer (for larger transactions)

  • Other payment gateways as specified during checkout

2. Payment Processing

All payments are processed through secure third-party payment processors to ensure the safety of your financial information. We do not store any credit card or payment details on our servers.

When you make a payment, you will be directed to the payment processor’s secure page. You are required to provide your payment details, including your card information or PayPal credentials. Once your payment is processed successfully, you will receive a confirmation email.

3. Pricing

The prices for the services offered on TikViewer are clearly listed on our website. Prices are in USD and may be subject to change. Any price changes will be reflected on the website before you confirm your purchase.

If you are purchasing a subscription or recurring service, the price will remain locked for the term of your subscription unless otherwise stated.

4. Subscription and Renewals

If you have subscribed to any recurring services, such as a subscription plan, your payment will be charged automatically at the beginning of each renewal period (monthly, quarterly, or annually) unless you cancel your subscription before the renewal date. You can manage or cancel your subscription by visiting the account settings on our website.

  • Automatic Renewal: Subscriptions will automatically renew at the end of each billing cycle unless you cancel before the renewal date.

  • Cancellation: You may cancel your subscription at any time before the next billing cycle. Cancellations will take effect at the end of the current billing period.

5. Billing and Invoices

Upon completing a payment, you will receive an electronic receipt or invoice that details your transaction. The receipt will include information such as:

  • The service purchased

  • The amount paid

  • The payment method used

  • The transaction date

  • Any applicable taxes or fees

You can view and download your invoices by logging into your TikViewer account.

6. Taxes

The prices listed for services are exclusive of any applicable taxes, such as VAT or sales tax, which may be charged depending on your location and the applicable tax laws. You will be informed of any applicable taxes during the checkout process, and the final amount charged will include these taxes.

7. Refunds and Cancellations

We offer a [insert time frame] money-back guarantee for services provided, should you be dissatisfied. To request a refund, please contact our customer support team at [insert support email address] with your order details.

  • Refund Eligibility: Refunds are available within the first [insert days] of purchase for services that have not been fully rendered. After this period, refunds will not be issued, except in cases of service failure or technical issues.

  • Cancellation: If you decide to cancel a service before it’s completed, please contact us immediately. Cancellations will be processed based on the stage of the service, and any refunds will be determined accordingly.

8. Payment Disputes

If you encounter any issues or discrepancies with your payment, please contact our customer support team immediately. We will work with you and the payment processor to resolve the dispute as quickly as possible.

9. Security

We use industry-standard security measures to protect your payment information. All payments are processed through secure, encrypted channels to prevent unauthorized access. However, we recommend you ensure your own online security by using secure and trusted networks when making payments.

10. Changes to Payment Terms

We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about our payment practices.

11. Contact Us

If you have any questions or concerns regarding payments, billing, or refunds, please contact us:

TikViewer
Phone: +1 505-962-5424 / (530) 676-2167
Address: 3268 Heights Dr, Shingle Springs, California (CA), 95682